Waitlist: capture demand when ticket types reach capacity
Capture overflow demand automatically when tiers sell out, releasing open seats in sequential order.
Waitlist
Maintain interest after ticket tiers reach capacity through automated waitlists. The platform tracks sequential signups without manual spreadsheet tracking.
When cancellations occur or capacity expands, the system notifies next-in-line attendees to complete registration.
How it works
01
Enable on ticket types
Activate waitlist functionality on selected ticket tiers.
02
Maintain sequential order
Queues are ordered chronologically by submission timestamp.
03
Release available seats
Issue invitations automatically as capacity opens, linking to standard confirmation flows.
Key capabilities
Retain overflow demand
Waitlist entries record directly in the event database with structured queue positions.
Queues per ticket type
Each ticket tier maintains an independent waitlist queue.
Automated notifications
Automated triggers notify next-in-line candidates as seats become available.
A fit for these events
Works well with
- Ticket typesSet capacity quotas, tier pricing, and sales periods for each ticket type.
- Email sendsDeliver targeted announcements and updates to filtered attendee segments.
- AutomationsTrigger automated email delivery based on registration status and check-in events.
- Paid checkoutProcess payments securely through hosted checkout with instant order confirmation.
Questions organizers ask
- Is waitlist required on all ticket types?
- No. Waitlists can be enabled selectively on high-demand tiers.
- Are waitlisted attendees considered confirmed?
- No. Waitlist entries remain pending until an open seat is offered and accepted.
- Can waitlist status changes trigger automated emails?
- Yes. Automated email workflows trigger when seats are offered or queue positions update.
See this feature in orriven
Submit event requirements to see how this capability operates within orriven.
Contact the team